tag:blogger.com,1999:blog-2775490605616290990.post6839256628754346766..comments2023-11-05T07:17:03.741-05:00Comments on Random Waves of Insight: Limited Or No Connectivity -- Comcast Digital Voice Was Installed, and Our Internet Access Became HandicappedUnknownnoreply@blogger.comBlogger5125tag:blogger.com,1999:blog-2775490605616290990.post-33474129803200679372010-04-29T00:33:25.932-04:002010-04-29T00:33:25.932-04:00This comment has been removed by the author.Yerhttps://www.blogger.com/profile/16933496387485688923noreply@blogger.comtag:blogger.com,1999:blog-2775490605616290990.post-72302290668536354972008-10-06T14:04:00.000-04:002008-10-06T14:04:00.000-04:00Wow, I'm glad you finally got them to fix the prob...Wow, I'm glad you finally got them to fix the problem! It's amazing the crap they put us through... Oh well. Here's to a positive outcome!Guyhttps://www.blogger.com/profile/17333862630963923268noreply@blogger.comtag:blogger.com,1999:blog-2775490605616290990.post-41341807105473000032008-08-17T10:35:00.000-04:002008-08-17T10:35:00.000-04:00Thank you so much for the time you put in to descr...Thank you so much for the time you put in to describe your problem. I have been pulling my hair out for a few weeks now with close to the same issue. On July 25, I had Comcast install digital voice. I also hooked up my new computer that evening. Ever since that day, my internet has been infinitely slower than normal-almost dial-up speeds. I initially contacted Comcast and was told it was a hardware issue with my new computer and to contact Dell. It made sense to me, as my laptop that connects wirelessly through my router was not experiencing any issues. I had very limited connectivity on my new desktop. So I contaced Dell computers and spent some time trouble shooting a few different areas. I was told to contact Comcast and get a static IP address. I tried that and they said they can't do that. I then contacted Dell computers again and spend over an hour on the phone, trying out different workarounds, none of which worked. During the process I came across your blog and thought "That is EXACTLY what is happening to me". I then spent an hour on the phone with a b!t@h at Comcast that kept telling me that it was a hardware issue and that I would have to have the computer fixed. She went all the way to the point that she almost hang up on me. Just when she was about to, I demanded that she either stay on the phone to help me resolve the issue, or get me to her manager. She chose the latter, and thank goodness for that. Her manager was very helpful. I'm not sure of all of the technical issues with the resolution, but we just had him fully reset the new modem, and then I connected my router, turned on all of the computers, and voila! Everything works fine now. It's amazing how easy of a fix that was, and yet no one could ever think of it until I suggested it to them!traquino98https://www.blogger.com/profile/14830360410005853137noreply@blogger.comtag:blogger.com,1999:blog-2775490605616290990.post-56352596922450985232008-04-25T13:55:00.000-04:002008-04-25T13:55:00.000-04:00I hope this helps, and if not, I wish you luck wit...I hope this helps, and if not, I wish you luck with solving the problem.Guyhttps://www.blogger.com/profile/17333862630963923268noreply@blogger.comtag:blogger.com,1999:blog-2775490605616290990.post-9884533031710322512008-04-23T23:04:00.000-04:002008-04-23T23:04:00.000-04:00Unbeliveable! I have been searching for hours look...Unbeliveable! I have been searching for hours looking for a fix to this. Comcast has not been a help and I was pulling my hair out to find a solution. THANK YOU! I am going to call them tomorrow.Mr. Allisonhttps://www.blogger.com/profile/16081135863585324077noreply@blogger.com